FAQs
Last updated: 22 August 2026
Frequently Asked Questions (FAQs)
Welcome to the World To Me FAQ page. Here you will find answers to the most common questions regarding our products, shipping, payments, returns, and policies.
1. Shipping & Delivery
Do you ship internationally?
We currently ship within the United Kingdom and United States.
What are your shipping costs?
We are proud to offer FREE Standard Shipping on all orders across the United Kingdom and United States. There are no hidden fees at checkout.
How long will it take to receive my order?
United Kingdom (UK)
- Order Cut-off Time: 5:00 PM (GMT) - Monday to Friday
- Order Handling Time: 2 Business Days (Mon-Fri)
- Transit Time: 3 - 5 Business Days (Mon-Fri)
- Total Delivery Time: 5 - 8 Business Days
- Shipping Carriers: Royal Mail, DPD, Evri
United States (US)
- Order Cut-off Time: 5:00 PM (GMT) - Monday to Friday
- Order Handling Time: 1 - 2 Business Days (Mon-Fri)
- Transit Time: 8 - 13 Business Days (Mon-Fri)
- Total Delivery Time: 9 - 15 Business Days
- Shipping Carriers: USPS, UPS, FedEx
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to the carrier's website so you can monitor your delivery.
2. Orders & Payments
Which payment methods do you accept?
We currently accept:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Maestro
- Mastercard
- UnionPay
- Visa
Is my payment secure?
Yes. Our store is powered by Shopify and uses industry-standard SSL encryption technology to protect your personal and payment information during checkout.
3. Returns & Refunds
What is your return policy?
We offer a 30-day return window. To be eligible for a return, items must be unused, in their original condition, and returned in their original packaging.
How long does a refund take?
Once we receive and inspect your return, approved refunds are processed back to your original payment method within 7 business days.
4. Products
Are your product photos accurate?
We make every effort to display our products as accurately as possible. However, actual colors and appearance may vary slightly depending on your device screen settings.
Can I cancel or modify my order?
If your order has not yet been processed, we may be able to assist with modifications or cancellations. Please contact us as soon as possible after placing your order.
Contact Information
- Trading Name: World To Me
- Legal Entity: "WORLD TO ME" LIMITED (Company No: SC287325)
- Business Address: Martin Aitken & Co, 89 Seaward Street, Glasgow, G41 1HJ, United Kingdom
- Phone: +44 141 234 5678
- Email: support@worldtome.store
- Business Hours: Mon - Fri, 9:00 AM - 5:00 PM (GMT)
Connect With Us
Stay inspired and follow our journey on social media:
- Instagram: World To Me
- Facebook: World To Me
- Pinterest: World To Me